PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages you view, how you interact with the Site, and any referring websites or search terms. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – data files placed on your device, often including an anonymous unique identifier. Learn more at http://www.allaboutcookies.org.
• Log files – track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels – electronic tools used to record browsing behaviour.

Additionally, when you request information, submit inquiries, or engage our services, we may collect personal information including:

• Name
• Address
• Email address
• Telephone number
• Employment or insurance-related details (where applicable)

This is referred to as “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information we collect to:

• Provide insurance brokerage and advisory services
• Communicate with you regarding inquiries, policies, or services
• Process requests and facilitate transactions
• Assess needs and recommend suitable insurance solutions
• Screen for potential risk, fraud, or compliance requirements
• Improve and optimize our website and service delivery
• Provide information on products or services aligned with your preferences

Device Information is used to enhance website performance, analytics, and user experience.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties where necessary, including:

• Insurance providers and underwriters
• Service providers supporting administration and claims processing
• Regulatory bodies or legal authorities where required

We may also use analytics tools such as Google Analytics to better understand how users interact with our Site. You can learn more about Google’s privacy practices here:
https://www.google.com/intl/en/policies/privacy/

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide relevant information about our services. You can opt out of targeted advertising through the following:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out via: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our data collection practices when a Do Not Track signal is received from your browser.

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Request correction or updates
• Request deletion of your personal data

To exercise these rights, please contact us using the details below.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and support business operations.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact:

Hubs Insurance Brokers Limited
📧 Email: info@hubsibl.com
🌐 Website: https://hubsibl.org/contact/